Last updated: 2025-03-18

We care about the privacy and security of your personal information. This Privacy Policy explains what data we collect, how we process it, and what rights you have in connection with its processing.

1. data controller

The administrator of your personal data is: Villa San Remo

2 What kind of data do we collect?

We may collect the following personal information:

  • Name,
  • Email address,
  • Phone number,
  • Residential address (in case of invoicing),
  • Booking details (dates of stay, preferences),
  • Data sent through contact and booking forms,
  • IP address, technical data (as part of cookies and site analytics).

3 Purpose and basis of data processing

We process data for the following purposes:

  • Fulfillment of reservations and provision of accommodation services (Article 6(1)(b) of the DPA),
  • Responding to inquiries and conducting correspondence (Article 6(1)(f) RODO - legitimate interest),
  • Fulfillment of legal obligations, e.g. issuance of invoices (Article 6(1)(c) RODO),
  • Keeping statistics and analyzing website traffic (Article 6(1)(f) RODO).

4 Data sharing

Your data may be shared:

  • entities that provide IT and hosting services for us,
  • reservation system operators,
  • accounting office,
  • authorities entitled to receive them under the law.

5. data storage time

We keep the data for a period of time:

  • necessary for the processing of reservations and billing,
  • resulting from applicable laws (e.g., tax laws),
  • until you successfully object to the processing of your data for marketing or statistical purposes.

6. your rights

You are entitled to:

  • access to their data,
  • their correction,
  • removals,
  • processing restrictions,
  • data portability,
  • object to the processing of data,
  • lodge a complaint with the President of the DPA.

7 Cookies

The site uses cookies for:

  • To ensure the proper operation of the site,
  • Traffic analysis (Google Analytics or similar tools),
  • Operation of contact forms and reservation system.

You can change the cookie settings in your browser at any time.

8. privacy policy changes

We reserve the right to make changes to this Privacy Policy. The current version will always be available on our website.